1. Introduction
This page sets out the terms and conditions on which we supply the goods listed on our Website. By ordering any of our goods you agree to be bound by these terms and conditions.
2. Our contact details
If you have any questions regarding us, the Website, our goods or an order that you have placed, please email customerservices@woodandcottonco.com
3. Your status
By placing your order through our Website, you agree that: a) you are legally capable of entering into binding contracts; b) you are at least 18 years old; and c) the information given on your order form is complete and accurate.
4. Our contract
All orders are subject to acceptance by us and availability of the requested item(s). After placing an order you will receive an email from us confirming that your order has been accepted and which items/products have been confirmed. Items not yet confirmed, will not be supplied. These will be treated in a separate email confirmation.
5. Products
5.1 The measurements of the Products are as accurate as possible, but are nevertheless approximate.
5.2 Finishes are applied to the exterior of our Products. Due to the nature of the materials used, finishes may vary.
6. Price and payment
All prices include VAT but exclude delivery costs, which will be added to the amount due.
If a pricing (lower) error becomes obvious even after the order has been confirmed, we reserve the right not to provide the item.
Payment for all item(s) may be made by credit or debit card. We accept direct card payment by Visa, Mastercard and American Express; all these are processed by Stripe Inc and/or its affiliates). We also accept PayPal. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your credit/debit card refuses to authorise payment to us, your order will not be accepted and we will not be liable for any delay or non-delivery.
Items cannot be delivered until full payment has been received.
7. Cancellations and Returns
Please refer to the section Deliveries and Returns.
8. Refunds
Refunds will be processed within 7 working days, to the same card used to pay for your purchase. Unless goods are Faulty or Incorrect, you will be responsible for the cost of returning the goods to us.
9. Secure shopping
We place great importance on maintaining the security of the information that you provide via the Website and for this reason we use advanced internet security systems to safeguard your information. In addition, the Website is protected by a SSL Certificate ensuring that all information you provide via the Website, including your credit/debit card number, name and address, is encrypted and converted into code before it is transmitted over the internet. Therefore, in the extremely unlikely event that this information should be intercepted, it would be encrypted and difficult to decipher. We also use the Verified by Visa and Mastercard SecureCode services.
10. Damage to your Computer
Wood & Cotton Co makes every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it won't cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website and screen out anything that may damage it. Wood & Cotton Co. shall not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.
Although we take every care to ensure accuracy, we make no warranties as to the accuracy of the information we place on our Website.
11. Limitation of liability
Please refer to the section Deliveries and Returns.
12. Law and jurisdiction
These terms and conditions shall be governed in accordance with English law and the English courts shall have non-exclusive jurisdiction over any dispute which may arise.
13. Privacy
Please refer to the Privacy Policy page
14. Access to and use of the Site
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at customerservices@woodandcottonco.com
15. Validity
Wood & Cotton Co. reserves the right to modify the Terms and Conditions such without notice. Should this happen the new Terms and Conditions are immediately effective and automatically supersede prior published information.
16. Vouchers and Discount codes (when available)
How discount is applied: You will be required to enter the promo code when you go through checkout
Helpful Specifics: The offer applies to all products available on-line at www.woodandcottonco.com, unless stated otherwise. To claim your discount, type the offer code in the promotional box once you have added the item(s) to your cart. The codes cannot be used in conjunction with any other voucher or offer. Please check relevant delivery terms and conditions online. Any refunds will take into account the discount. Wood & Cotton Co. reserves the right to changes these terms and conditions on reasonable notice.
Qualifiers: Available to any single order per individual with no minimum spend.
Exclusions: None
Disclaimer: Unless otherwise stated overall T&Cs apply
This page sets out the terms and conditions on which we supply the goods listed on our Website. By ordering any of our goods you agree to be bound by these terms and conditions.
2. Our contact details
If you have any questions regarding us, the Website, our goods or an order that you have placed, please email customerservices@woodandcottonco.com
3. Your status
By placing your order through our Website, you agree that: a) you are legally capable of entering into binding contracts; b) you are at least 18 years old; and c) the information given on your order form is complete and accurate.
4. Our contract
All orders are subject to acceptance by us and availability of the requested item(s). After placing an order you will receive an email from us confirming that your order has been accepted and which items/products have been confirmed. Items not yet confirmed, will not be supplied. These will be treated in a separate email confirmation.
5. Products
5.1 The measurements of the Products are as accurate as possible, but are nevertheless approximate.
5.2 Finishes are applied to the exterior of our Products. Due to the nature of the materials used, finishes may vary.
6. Price and payment
All prices include VAT but exclude delivery costs, which will be added to the amount due.
If a pricing (lower) error becomes obvious even after the order has been confirmed, we reserve the right not to provide the item.
Payment for all item(s) may be made by credit or debit card. We accept direct card payment by Visa, Mastercard and American Express; all these are processed by Stripe Inc and/or its affiliates). We also accept PayPal. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your credit/debit card refuses to authorise payment to us, your order will not be accepted and we will not be liable for any delay or non-delivery.
Items cannot be delivered until full payment has been received.
7. Cancellations and Returns
Please refer to the section Deliveries and Returns.
8. Refunds
Refunds will be processed within 7 working days, to the same card used to pay for your purchase. Unless goods are Faulty or Incorrect, you will be responsible for the cost of returning the goods to us.
9. Secure shopping
We place great importance on maintaining the security of the information that you provide via the Website and for this reason we use advanced internet security systems to safeguard your information. In addition, the Website is protected by a SSL Certificate ensuring that all information you provide via the Website, including your credit/debit card number, name and address, is encrypted and converted into code before it is transmitted over the internet. Therefore, in the extremely unlikely event that this information should be intercepted, it would be encrypted and difficult to decipher. We also use the Verified by Visa and Mastercard SecureCode services.
10. Damage to your Computer
Wood & Cotton Co makes every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it won't cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website and screen out anything that may damage it. Wood & Cotton Co. shall not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.
Although we take every care to ensure accuracy, we make no warranties as to the accuracy of the information we place on our Website.
11. Limitation of liability
Please refer to the section Deliveries and Returns.
12. Law and jurisdiction
These terms and conditions shall be governed in accordance with English law and the English courts shall have non-exclusive jurisdiction over any dispute which may arise.
13. Privacy
Please refer to the Privacy Policy page
14. Access to and use of the Site
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at customerservices@woodandcottonco.com
15. Validity
Wood & Cotton Co. reserves the right to modify the Terms and Conditions such without notice. Should this happen the new Terms and Conditions are immediately effective and automatically supersede prior published information.
16. Vouchers and Discount codes (when available)
How discount is applied: You will be required to enter the promo code when you go through checkout
Helpful Specifics: The offer applies to all products available on-line at www.woodandcottonco.com, unless stated otherwise. To claim your discount, type the offer code in the promotional box once you have added the item(s) to your cart. The codes cannot be used in conjunction with any other voucher or offer. Please check relevant delivery terms and conditions online. Any refunds will take into account the discount. Wood & Cotton Co. reserves the right to changes these terms and conditions on reasonable notice.
Qualifiers: Available to any single order per individual with no minimum spend.
Exclusions: None
Disclaimer: Unless otherwise stated overall T&Cs apply